At USAgencies, not only are we passionate about providing solutions to improve each member’s financial life, we also want to make our members’ experience easy and smooth in every encounter.

Our member, Tejan, kindly shared his Member Moment here at USAgencies!

Tell us a little bit about yourself.
I am a father of 3 lovely kids – family man , a banker and  a Libra.

What is your passion?
I am passionate about volunteering in my local community with my kids. You will find us almost every weekend at some volunteer event with Reach CDC, the children’s book bank or others.

What is your favorite USAgencies’ moment as a member?
I had gone into the branch having lost my wallet, I needed to withdraw money to be able to process a new id and they made it easy for me to have access to monies in my account after asking just a few questions to identify me.

I also love the personal touch I get whenever I call in to ask a question or request a service, the staff are very friendly and as soon as I mention my name they know who I am and are very patient.

I have referred my family and friends and will keep being one of your biggest advocates.

What do you value the most about USAgencies?
I can list 10 – The simplicity of its financial solutions, its genuine passion to help members and the non pushy sales ethics.

Thank you so much for sharing your story, Tejan!